SMS: set up

Updated 10 months ago by Andrew White

It's easy to get your organization to start new requests and get answers with texts through askSpoke. 

Enabling SMS:

  1. Navigate to Settings
  2. Select the Integrations tab
  3. On the SMS card choose Connect

Once you click Enable SMS from the popup, askSpoke will generate a text-only number to contact your askSpoke account. The number will be immediately visible to you and anyone else who logs in.

You will also need to make sure that your users have phone numbers saved within their askSpoke user profiles. This allows askSpoke to confirm that you're a member of the team and give you access to company information.

This is all your number is used for; askSpoke won't be calling you when we're lonely or to sell you stuff at dinner time.

Once these steps are completed, to use askSpoke via SMS just send a text to the SMS number and voila! askSpoke will respond with more information almost immediately via text. 

You can now askSpoke directly via text, or login to the platform.

Tip: Setting up SMS with askSpoke works best while using the Google Chrome browser

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