.CSV: import users

Updated 1 month ago by Andrew White

Inviting all your employees has never been easier! Simply upload a .csv file of all your team member's emails to give them access to Spoke.

Before you begin:

  • Only admin users will be able to import users via .CSV
  • Spoke supports up to 1,000 users per import. Have more people? Contact us at support@askspoke.com.

Steps to import users from .CSV:

  1. Navigate to Settings -> Users
  2. Click on the Invite users from CSV button
  3. Upload a .csv file that has a column with one email address per row
  4. Edit your column mappings or if you're ready, click Import # Users.
  5. Importing can take up to 30 seconds; please do not close the window until it is finished.
  6. When you are done, you will be redirected to the users page with a message saying "Successfully imported X new users."

CSV tips

  • We will ingest users First and last name, Email Address, and Phone Number, if there is a column for each of these fields. 
  • Make sure that row 1 of your CSV is the header row
  • Make sure that there are no spaces on either side of the email.
  • Use hide this column to not include a field found in your .csv file

CSV troubleshooting

  • Check that you do not have any blank rows
  • Incorrect email formatting will be highlighted in red and will not be imported. 

How did we do?