Search the knowledge base

Updated 1 month ago by Andrew White


​It's easy to search your knowledge base for existing resources. This makes it convenient to check that you don't already have the same information built OR to see if existing knowledge base resources might be outdated

Go to the Knowledge tab and select the Filter button

Search in the box that appears on the left

Tip: Assign Knowledge Base resources to a team to help teach Spoke how to best respond to requests and reassign those resources whenever necessary!


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