Forward Outlook messages to askSpoke
Your users may be accustomed to sending their questions and requests to an existing Outlook account. By forwarding these to askSpoke, you can ensure they get help (even if they don't know they're using askSpoke).
Begin by logging into Outlook
- Click Settings gear icon in the top right hand corner
- Click Options or View more settings
- Go to Mail | Accounts | Forwarding
- Enter your askSpoke email address (you can choose to keep a copy of all incoming emails)
- Click Save