Create an askSpoke request for each JIRA issue
Many companies switch to askSpoke before the contract ends on their legacy system. Consolidate everything into askSpoke and make sure nothing gets missed. Use this Zap to pull any JIRA issues into askSpoke for resolution! Select the link below to be taken to the Zap editor and enable this Zap!
Trigger app: JIRA software Server
Trigger: New issue created in JIRA
Connect your JIRA account and pull in samples to build with.
This step grabs the fields you can use from JIRA. Make sure you don't skip this part!
Action app: askSpoke
Action: File request
Connect your askSpoke account and build a template
The fields in Green contain information from Step 1. Select the button to use information from Step 1.
This Zap uses a message template. You can customize the template to fit your needs. This step controls the format of the askSpoke request that's created each time a user files a JIRA issue.
Subject of request: Jira Subject from Step 1: (CDN Outage - West Coast US)
Body of request:
Issue reporter name: (Issue reporter from step 1)
Issue reporter email: (Reporter email from step 1)
Issue Description: (Description from Step 1)
Once the template is completed to your liking, Send a test zap to double check .
Check to make sure that all the fields in the template are showing as expected.
Once you've verified the Zap looks the way you'd like, proceed and make sure that your Zap is turned on.