Back up your KB with Google Docs
With this simple Zap and a free Zapier plan, Zapier will create a copy of each Spoke knowledge base resource and store the copy in Google Docs.
This ensures that you all of of your documentation is in a safe place, in case you may need a master copy.
Trigger - Spoke
Login to Zapier and select "Make a Zap!"
Search for Spoke and choose the trigger "New Resource."
Pull in samples to use when testing your Zap, and select "Continue"
Action - Google Docs
Select "+Add a step" search for Google Docs as the action. Choose "Create Document from Text." and select "Continue"
Select the "+" on the right of the field to use information from Spoke (Step 1).
In this example, we used items from Spoke (Step 1) to fill out the fields:
- In the Document Name field, add "Title" and "Author" from step 1 (Spoke)
- In the Document Content field, add "Body" from step 1 (Spoke)
- In the Folder field, choose which folder you'd like to use to store these resources
Once you have completed the fields, turn on your Zap, and add a Knowledge resource to Spoke to test.
If you're looking to automate something more complex, check out our API documentation!