SMS: create a request

Updated 10 months ago by Andrew White

On the move but need to ask a question? askSpoke makes it easy to start a request using an SMS text. 

Before you begin:

Enter the phone number you'll be texting from into your profile; this is to verify you should have access to your organization's resources, not for any number-gathering by askSpoke. 

Enabling SMS:

  1. Navigate to Settings
  2. Select the Integrations tab
  3. On the SMS card choose Connect

Once you click Enable SMS from the popup, askSpoke will generate a text-only number to contact your askSpoke account. The number will be immediately visible to you and anyone else who logs in.

SMS requests might not be assigned to private teams. We find it is best to save SMS requests for issues that don't need to be private.

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